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Greyhound Bus lines Complaint - Customer Service
Greyhound Bus lines Complaint

Greyhound Bus lines Complaint

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Customer Service


Ocala, Fl The manager at this location is so rude, he does not help out in any way, the employees that work there are more helpful, he will charge a cancellation fee of $5 that he keeps in his pocket as I've checked with Greyhound corporate and they say there is no such fee...buyer beware......


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Comments


GreyhoundBusHelp says: (6 years ago)
 0
I am so sorry to hear the issues you had while traveling with us. And I am also sorry in the delay in responding to this issue on Measuredup.com for we have just recently registered with this site to be able to respond to our customer issues. If you still require assistance, please forward me your complete name, telephone number, mailing address, and confirmation number off your ticket to social.media@greyhound.com, and I will be more than happy to look into this issue on your behalf.

Thank you,

James Galbraith
Social Media
Digital Customer Service
Dallas, TX
Social.Media@greyhound.com




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