Greyhound Bus lines Consumer Complaints All Reviews

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Greyhound Bus lines Reviews

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  • Bagagge found and again lost!

    I was travelling from Cincinnati to Atlanta on Sunday (October 6). My baggage didn't arrive in Atlanta with me. Next day after calling many stations the bus stopped, finally it was located in Knoxville. The Knoxville guy sent it to La Grange, Georgia station the same day(October 7) with my name (PRIYANKA BANERJEE) and final destination (LA Grange, GA) on the 12:50pm bus from Knoxville to Atlanta. I was supposed to get the bag Tuesday morning (7:10am) in La Grange, but the bus left before I was in station. I have been checking on every bus coming to La Grange after that. I called and... More...
    priyankanitd's Picture   priyankanitd    0 Comments   Comments

    Absolutely the worst travel experience of my life. Idiot driver turned on the HEAT while parked at the depot instead of the AC. Outside temp was 101 inside like a microwave. Once boarded can't get off. I thought I would DIE. People were taking off their shirts and fanning. Passenger had to finally turn off the heat and turn on the AC. This honestly happened on St. Louis to Atlanta on 8-2-11. Of course the moron driver NEVER commented or apologized for the mistake. This is only a SAMPLE of all that happened on this trip. NEVER let anyone you care about ride the Hell-hound. More...
    tmac6844's Picture   tmac6844    0 Comments   Comments
  • Bus not LATE it is CANCELLED

    Bought a ticket for a one way trip from London, KY to Grand Rapids, MI on June 1st for a trip leaving London ,KY at 8:05 A.M. on June 2nd. The bus never arrived. Called Customer Service and they said it was running late and they could not tell me when it would arrive. After two hours, I drove to the nearest Greyhound Station (Lexington, KY). What a mess. Both restrooms had out of order signs posted. Passengers sleeping on the floors. Agent said the bus I was waiting for was "late" and to continue on my trip I would have to wait for the next bus at 11PM that evening.... More...
    casuecasey's Picture   casuecasey    0 Comments   Comments
  • Very Poor!!!!

    It is now 3;37 in the morning my elderly mother in-law is stranded on a bus from Philadelphia to Indianpolis. She has been waithing for at least 2 hours for another bus to arrive. One bus already picked up half the passengers. She doesn't know where she is or when she will be arriving. All phone lines are closed to Greyhound NO COMMUNICATION until 7;00 in the morning, not to mention her bus was already 45 minutes late departing!!! Very UPSET and Worried!!! NEVER USE GREYHOUND!!!! More...
    Briynn1982's Picture   Briynn1982    1 Comments   Comments
  • Lost of luggage!!

    My baggage was lost on July 8 and I have put in a report on the situation,now I can not get on hold of anyone to talk to them about how this matter is being handle to return my things to me or get the money for my things!On the return trip,the bus was late leaving and no one said anything to me and I missed my connection and had to sleep over night in the termal of the bus station!!I need to speak to someone about this,I had to worse experience in my life riding Greyhound Bus!I will never ride it again! More...
    godsgift004's Picture   godsgift004    0 Comments   Comments
  • Unsafe

    My daughter and I were on our way from Claremont, CA to Saint George, Utah. This was our first time traveling by bus. While we were waiting in the bus station for our bus to arrive. There were several buses coming in and we were trying to find out which one was our bus, but we couldn't get any of the drivers to respond back to our question. They would just ignore us, completely. And that was a bad sign just from the beggining. We had to go inside and ASK the people inside if it was. That's how our trip started. At our 1st stop there was a lady driving. WE stopped in barstow at... More...
    reviews452st4's Picture   reviews452st4    0 Comments   Comments


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